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ISO 20000-1 Consultancy

ISO/IEC 20000-1 sets the requirements for a service management system covering how you plan, design, transition, deliver and improve services for internal or external customers. Although it is published as an IT standard, the requirements apply to any organisation that manages and delivers services. We build your service management system, train your team and carry out your internal audit so you are ready for certification.

Prices: Our ISO packages start from £999 + VAT for one standard, and internal audits are £399 + VAT. Certification body fees are charged separately and you choose your own certification body.

CAW Consultancy Business Solutions Ltd
Suite 3, Turner Business Centre, Greengate, Middleton, M24 1RU
Telephone: 01257 824481
Company number 09299307, registered in England and Wales. VAT number 483 8256 55.

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Page last reviewed: October 2026

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